Contact Family Assistance Administration (FAA)

Phone: 1-855-432-7587 or 1-855-HEAplus

 

Submit an email using our on-line form.

 

Office Locations 

 

Electronic Benefits Card (EBT)  

 

AHCCCS Health Insurance (Medical Assistance)

  • Health plan enrollment information, call:
    • 602-417-7100 or
    • 1-800-334-5283
     

 

Policy Manual help:

  • For assistance when encountering problems in accessing the FAA Policy Manual, please call the CSSC Resolution Center (M-F 6 a.m. to 6 p.m.) at:
    • 602-364-4419 or
    • 1-888-875-7144
     
  • For assistance using and locating policy in the FAA Policy Manual, please call the FAA Policy Navigational Help Desk at:  
  • For assistance accommodating disabled or handicapped persons to access and obtain policy from the FAA Policy Manual, please call the FAA Policy Support Team at:  


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