Arizona Department of Child Safety

Suspect Abuse? Report It. Now.

For all emergency child abuse and neglect reports, call: 1-888-SOS-CHILD (1-888-767-2445)

If your concern involves an emergency situation, call 911 immediately.

Online Reporting Service for Mandated Reporters 
Mandated reporters are required by law, as defined by ARS 13-3620, to report all concerns of child abuse or neglect. Department of Child Safety (DCS) provides this secure website for mandated reporters of child abuse and neglect to report non-emergency concerns, as authorized by ARS 13-3620. Non-emergency concerns are those in which a child is not at immediate risk of abuse or neglect that could result in serious harm. This website is only for mandated reporters to report situations that do not require an emergency response. An emergency is a situation where a child faces an immediate risk of abuse or neglect that could result in death or serious harm.

  • How do I access Arizona's Online Reporting Service for Mandated Reporters?
    • Each mandated reporter creates an account.
    • Each time the mandated reporter logs in, the Reporting Party section will auto-populate with the mandated reporter’s information.
    • The mandated reporter can update account information.
    • Register for an account.
    • Login to existing account.
    • You may wish to Bookmark or Favorite the Log In page to your browser.
    • If you forget your user name and password, the system allows you to reset your information.
     
  • Why use Arizona's Online Reporting Service for Mandated Reporters?
    • Provides an additional means to ensure the safety and well-being of Arizona's children.
    • Provides a convenient, secure alternative to reporting via telephone and there are never any hold times.
    • Allows you to print a copy of the concern you have submitted for your confidential record.
    • Automatic email receipt informing you that your concern has been received.
     
  • What information should I expect to provide during the online reporting process?
    • The online reporting service is separated into five sections:
      • Section I: We ask you to identify yourself and tell us what type of reporting source you are (i.e. – school, law enforcement, etc.). You can use the online reporting service as a one-time user, or you can become a registered user with a secure user name and password.
      • Section II: We gather information regarding the child(ren) such as their age, school/daycare or where the child(ren) can be located.
      • Section III: We inquire about the adult profile so that we can understand who was involved in the alleged abuse and/or neglect.
      • Section IV: We ask you about what happened. This is your opportunity to tell us what your concerns are.
      • Section V: We ask you to tell us about the child and adult functioning as well as any other details you think will help ensure the safety of the child(ren) you are concerned about.
    • After submitting your concern, you will be able to print a copy of the document to keep for your confidential records.
    • You will receive a unique form number that will be associated with the concern you submitted.
      • If you do not receive a form number your concern was not submitted.
    • Some of the questions we ask you will require a response before you are able to continue and/or submit your concern.
    • Please Note: The system will time out after being idle for 20 minutes, and any information you have entered will be lost.
     
  • What should I expect after I have submitted a non-emergency child abuse or neglect concern?
    • The Arizona Child Abuse Hotline will review your concern within 72 hours of submission.
    • If the information you provided meets CPS report criteria based on ARS 8-802, a CPS report will be generated for assignment.
    • If the Child Abuse Hotline needs additional information to make a report decision, a Hotline Specialist will contact you to ask for more details about your concern.
    • If you have included your email address as part of your registration process, you will receive an email after your concern has been reviewed. You will be advised of the outcome of the concern you submitted. If a CPS report was generated, you will be provided with the contact information for the assigned CPS Unit responsible for responding to your concern.
     
  • Can I report a concern anonymously?
    • Currently the Online Reporting Service is for Mandated Reporters and is reserved for individuals who are willing to identify themselves as the reporting source. Please be aware that the identity of reporting sources is strictly confidential, per ARS 8-807.
    • Child Protective Services is committed to assessing all concerns of child abuse and neglect to determine if a concern meets the statutory criteria for a CPS report.
    • The Online Reporting Service best serves Arizona's children when the reporting source can be contacted for additional information and clarification, if needed.
    • The Arizona Child Abuse Hotline will assess concern received from anonymous parties and can be reached 24 hours a day, seven days a week at 1-888-SOS-CHILD / 1-888-767-2445.
     
  • Confidentiality and website security
    • All communications are secure and encrypted, using Secure Socket Layer (SSL) technology.
    • To ensure the information you provide regarding child abuse and neglect remains confidential, this website has been designed to allow the mandated reporter to print the submitted concern. The final concern cannot be saved on the mandated reporter's computer.
    • Reporting sources cannot access their documentation after it has been submitted.
    • This website's security has been determined to meet HIPAA-covered entities' requirements to submit concerns of child abuse or neglect, as mandated by state law.
     
 
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